Bài mẫu IELTS Speaking cho chủ đề: Describe a product or service that you got for free
You Should Say:
- What it was
- How you got it
- How you felt about it
- Part 3 – ‘Free things’
Câu trả lời:
Just a few days ago I decided to have a quick bite to eat at McDonald’s as I didn’t have a lot of time to have a meal at a cafe.
So I went to the McDrive and ordered a cheeseburger and small fries. I paid for my order at the first drive-through window. And I expected to get my food as soon as I got to the second one as McDonald’s guarantees one-minute drive-through service. But no such luck.
I was asked to drive forward, park the car and wait for my order. Well, after 5 minutes of waiting I started getting nervous and decided to get their attention by beeping the car horn. After 10 minutes of waiting, I was going to go to the drive-through window and get a refund. And when I was about to get out of the car, I saw a girl with a takeout bag, approaching my car.
She sincerely apologised for having kept me waiting for so long and awarded me with a free food voucher on a future McDonald’s visit.
Of course, I didn’t jump for joy as I was nervous and afraid to be late for my appointment with a doctor, but I was really pleased about it because I felt valued as a customer. No doubt I will be back in the future.